Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status and location of your package through the Track My Order Page under Important.

In the rare event that your package is lost or delayed during shipping, please contact our customer service team immediately. We will work with the shipping carrier to locate your package or arrange for a replacement to be sent out as soon as possible.

Yes, Silkwave can be used on all hair types, from straight to curly, fine to thick.

It depends on your hair type and desired level of curl. Overnight is typically recommended for best results.

Yes, you can use SilkWave on dry hair, but for best results, damp hair is recommended.

Yes, the Silkwave is designed to be comfortable to sleep in. Made from premium materials and a cotton inside to prevent stabs and pokes.